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Platform · Mind Products

Built-in products, not blank pages.

The Mind family: named products for the workflows that run banking, insurance, securities, and retail. Each one ships with the integrations, guardrails, and playbooks of the workflow it owns — configured, not built from scratch.

Banking

Four products own the bank's core workflows, from the first application to the last reconciliation.

Explore Banking →
mind-credit · decisions / APP-48291
Application #APP-48291 · A. K*** ····482118 Jul 14:32
APPROVEDlimit ₺48.250 · rate band B
score 742/1000 · model v4.2.1
limit ✓KYC ✓affordability ✓
decision in 1.9strace #TRC-88f2
Cr

Mind Credit

Credit Intelligence

From behavioral scoring to dynamic limits, from application to credit operations: explainable, auditable credit decisions that learn from the portfolio. The agentic continuation of Colendi's scoring heritage.

mind-collect · outreach queue
Today142Planned96Done1.2k
10:30WAA. Kaya ····4821 · promise kept
11:15CALLM. Demir ····9077 · plan offerednext
13:00SMSS. Yıldız ····3305 · reminderqueued
recovery 30d +12,4%updated 2m ago
Co

Mind Collect

Collections Orchestration

The brain above the call: who, when, on which channel, with which offer. A decision layer that runs collections in line with human dignity and regulation. Fewer calls, higher recovery.

mind-comply · cases / SAR-2026-102
opened 16 Julpriority P2
3 accounts · 14 txns · flow ₺1,84M
SAR draft ready
analyst review pendingSLA 48h · 31h left
Cm

Mind Comply

Compliance & AML

A team of compliance analysts that investigates suspicious activity, builds the evidence chain, and prepares the filing. It decouples compliance capacity from analyst headcount in the age of AML and KYC.

mind-operate · recon / batch 0718-A
Batch #0718-A · settlement T+016:44
14.204/ 14.231 auto-matched
matched 99,8%27 → ops queue
312 documents processedclose on schedule ✓
Op

Mind Operate

Banking Operations

Agents that run the back office: reconciliation, exception handling, document processing, internal reporting. It measurably shrinks the bank's most expensive invisible cost: manual operations.

Insurance

Four products cover the policy lifecycle, from the first quote to the settled claim.

Explore Insurance →
mind-distribute · pipeline
QUOTES18#Q-8841 · motor
FOLLOW-UP9#Q-8792 · day 3
BOUND12#P-5540 · konut
44 renewals this weekupdated 12:05
Di

Mind Distribute

Distribution & Sales

A 24/7 sales team beside every agent: quote gathering and comparison, timely follow-ups, renewal and cross-sell orchestration. It speaks with customers over voice, WhatsApp, and web, and carries the quote all the way to the policy.

mind-underwrite · files / UW-2214
beyan.pdfekspertiz.pdffoto (4)
File UW-22143m 42s
38/38 fields · OCR ✓ · flags: çatı yaşı, su hasarı
ready for underwriter
queue position #12assigned · S. Y***
Un

Mind Underwrite

Risk & Pricing

From unstructured documents to a risk decision: it builds the underwriting file in minutes from declarations, appraisal reports, photos, and history, and hands the underwriter the reasoning, not just the decision.

mind-claims · triage
claimtype · statusaction
SEV 2CLM-2210 · kasko · photos analyzedrouting
SEV 3CLM-2211 · konut · docs missingchasing
SEV 4CLM-2214 · sağlık · fast-track
median route 54stoday 87 claims
Cl

Mind Claims

Claims Operations

A claims workforce that runs from first notice to payment: structured intake, missing-document follow-up, photo-damage analysis, triage and adjuster orchestration, proactive status updates. It takes claims out of the cost-center column.

mind-serve · policies / TR-05521
Policy TR-05521 · konut · A. Ö*** ····19
endorsed
paid
reminded
renews −14d
endorsement same-day · payment auto-reconciled
next: renewal offer04 Aug
Se

Mind Serve

Policy Servicing

A service layer that runs endorsements, collections, renewal reminders, and customer notifications without interruption. It keeps the bond between customer and insurer alive across the policy lifecycle.

Securities

Four products run the capital-markets back and middle office, precisely and on schedule.

Explore Securities →
mind-report · filings / 18 Jul
MKK · daily
✓ 07:12
SPK · weekly-B
78%
TCMB · monthly
queued
diff vs prior 0window closes 17:00
Re

Mind Report

Regulatory Reporting

Recurring filings assembled straight from source systems, cross-checked against prior submissions, with every figure traceable to its origin. Compliance officers review and approve. They no longer transcribe.

mind-markets · signal desk
EQ-**34 guidance revised · Δ −2,4% premarket
12 holders mapped → 3 briefed
signals today 214 · sent 907:42
Mk

Mind Markets

Market Intelligence

It monitors markets, news flow, and disclosures around the clock and maps every event against each client's holdings. Short, personal briefings that arrive only when something actually matters.

mind-invest · desk
1109 no'lu emrim gerçekleşti mi?
Gerçekleşti — 09:41, ort. ₺142,30. Özet gönderildi.
1 query → licensed advisor S.K. · context attached
avg response 4.1sinformation-only mode
In

Mind Invest

Investor Services

Instant, accurate answers on portfolios, orders, and account operations, with seamless escalation to a licensed advisor when judgment is required. Information always, advice never.

mind-surveil · order flow / EQ desk
10:0012:3015:0017:30
pattern P-SPF-9 · 9 orders · acct ····7731
2 open · 14 closedFP rate −60% QoQ
Su

Mind Surveil

Trade Surveillance

It watches trading activity for market-abuse patterns, builds the case file with full context, and routes it to the compliance desk. Fewer false alarms, faster investigations.

Retail

Four products keep commerce moving, from the first recommendation to the resolved return.

Explore Retail →
mind-engage · session / #S-88123
6 × ₺1.208 · 0% interest · in-cartshown at decision point · accepted
discover
cart
offer
checkout
session 8m 12s · nudge #2cart ₺7.250 recovered
En

Mind Engage

Personalized Commerce

It follows the shopper across the funnel: recommendations built on ecosystem-wide signals, the right financing offer at the point of decision, and a conversation that continues after checkout.

mind-care · live queue
31/38autonomous
#5501 iade durumu → çözüldü ✓ 41s
#5502 beden değişimi → çözüldü ✓ 1m 05s
2 escalated · agent M.T.
queue 0 · peak absorbedCSAT today 4,8/5
Ca

Mind Care

Customer Care

Front-line support that absorbs peak-season volume without queues. It resolves the routine on its own, escalates the complex with full context, and keeps the tone consistent on every channel.

mind-fulfill · orders
orderprogressstatus
SP-1190label sent ✓
SP-1191customer notified
SP-1194refunded ✓
returns today 34avg resolution 6m
Fu

Mind Fulfill

Order Operations

Returns, exchanges, delivery issues, and billing resolved in one conversation, start to finish. The operational engine behind the promise the storefront makes.

mind-merchant · fleet / 139 devices
138 online · 1 downuptime 99,7%
T-088 · Kadıköy → online ✓ 11:52
payout T+1 ₺84.320 · traced to settlement
merchants 2143 onboarded today
Me

Mind Merchant

Merchant Operations

Settlement questions, terminal diagnostics, and onboarding for merchant networks, resolved in seconds, around the clock. It keeps every seller selling.

Transform your operating model with Colendi AI.

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