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Platform · Mind Products

Built-in products, not blank pages.

The Mind family: named products for the workflows that run banking, insurance, securities, and retail. Each one ships with the integrations, guardrails, and playbooks of the workflow it owns — configured, not built from scratch.

Banking

Four products own the bank's core workflows — from the first application to the last reconciliation.

Explore Banking →
mind-credit · decision
applicant #48291 · retail loanAPPROVEDdynamic limit assigned · trace stored
behavioral score · 742 / 1000
limit ✓KYC ✓affordability ✓
decision in 1.9sfully reconstructable
Cr

Mind Credit

Credit Intelligence

From behavioral scoring to dynamic limits, from application to credit operations: explainable, auditable credit decisions that learn from the portfolio. The agentic continuation of Colendi's scoring heritage.

mind-collect · today's queue
10:30WA#2214 · promise kept
11:15CALL#1876 · payment plannext
13:00SMS#3402 · soft reminderqueued
142 outreaches todayrecovery ↑ · calls ↓
Co

Mind Collect

Collections Orchestration

The brain above the call: who, when, on which channel, with which offer. A decision layer that runs collections in line with human dignity and regulation — fewer calls, higher recovery.

mind-comply · case #SAR-102
unusual velocity · 3 accounts
14 txns linked · narrative drafted
SAR ready for review
evidence graph · auto-builtevery step logged
Cm

Mind Comply

Compliance & AML

A team of compliance analysts that investigates suspicious activity, builds the evidence chain, and prepares the filing. Decouples compliance capacity from analyst headcount in the age of AML and KYC.

mind-operate · daily close
14,204/ 14,231 auto-matched
matched27 exceptions · routed
312 documents processedclose T+0 ✓
Op

Mind Operate

Banking Operations

Agents that run the back office: reconciliation, exception handling, document processing, internal reporting. Measurably melts away the bank's most expensive invisible cost — manual operations.

Insurance

Four products cover the policy lifecycle — from the first quote to the settled claim.

Explore Insurance →
mind-distribute · pipeline
quotes · 18
follow-up · 9
bound · 12
44 renewals sequencedvoice · WhatsApp · web
Di

Mind Distribute

Distribution & Sales

A 24/7 sales team beside every agent: quote gathering and comparison, timely follow-ups, renewal and cross-sell orchestration. Speaks with customers over voice, WhatsApp, and web — and carries the quote all the way to the policy.

mind-underwrite · file build
declarationappraisalphotos ×4
38 fields extracted
risk moderate · 2 flags
file ready · 4 min
reasoning attachedunderwriter decides
Un

Mind Underwrite

Risk & Pricing

From unstructured documents to a risk decision: builds the underwriting file in minutes from declarations, appraisal reports, photos, and history — and hands the underwriter the reasoning, not just the decision.

mind-claims · triage board
SEV 2#C-2210 · motor · photos analyzedrouting
SEV 3#C-2211 · property · docs missingchasing
SEV 4#C-2214 · health · fast-track
notice → right adjuster54s avg
Cl

Mind Claims

Claims Operations

An end-to-end claims workforce from first notice to payment: structured intake, missing-document follow-up, photo-damage analysis, triage and adjuster orchestration, proactive status updates. Takes claims out of the cost-center column.

mind-serve · policy #P-5521
endorsed
paid
reminded
renews −14d
address updated same day · payment auto-reconciled
lifecycle · uninterruptedno gaps · no lapses
Se

Mind Serve

Policy Servicing

A service layer that runs endorsements, collections, renewal reminders, and customer notifications without interruption. Keeps the bond between customer and insurer alive across the policy lifecycle.

Securities

Four products run the capital-markets back and middle office — precisely and on schedule.

Explore Securities →
mind-report · filing run
daily · MKK
✓ 07:12
weekly · SPK
78%
monthly
queued
cross-check · 0 diffsdeadline 17:00 · on track
Re

Mind Report

Regulatory Reporting

Recurring filings assembled straight from source systems, cross-checked against prior submissions, with every figure traceable to its origin. Compliance officers review and approve — they no longer transcribe.

mind-markets · briefing desk
guidance revision · 3 portfolios affected
3 briefings sent · 07:42
noise filtered · 96% never sentonly who needs it
Mk

Mind Markets

Market Intelligence

Monitors markets, news flow, and disclosures continuously and maps every event against each client's holdings. Short, personal briefings that arrive only when something actually matters.

mind-invest · investor desk
what's my order status?
filled this morning — summary sent, data masked
1 query escalated → licensed advisor · context attached
answered in 4sinformation always · advice never
In

Mind Invest

Investor Services

Instant, accurate answers on portfolios, orders, and account operations — with seamless escalation to a licensed advisor when judgment is required. Information always, advice never.

mind-surveil · order flow
spoofing-like pattern · 9 orders linked · case built
14 cleared · 2 openrouted → compliance desk
Su

Mind Surveil

Trade Surveillance

Watches trading activity for market-abuse patterns, builds the case file with full context, and routes it to the compliance desk. Fewer false alarms, faster investigations.

Retail

Four products keep commerce moving — from the first recommendation to the resolved return.

Explore Retail →
mind-engage · journey
financing at the decision point6 installments · shown in-cart · accepted
discover
cart
offer
checkout
returning shopper · intent detectednudge #2 recovered cart
En

Mind Engage

Personalized Commerce

Follows the shopper across the funnel: recommendations built on ecosystem-wide signals, the right financing offer at the point of decision, and a conversation that continues after checkout.

mind-care · live queue
31of 38 autonomous
refund status → resolved ✓
size swap → resolved ✓
2 escalated · with context
peak volume absorbedzero queue
Ca

Mind Care

Customer Care

Front-line support that absorbs peak-season volume without queues: resolves the routine autonomously, escalates the complex with full context, and keeps the tone consistent on every channel.

mind-fulfill · orders
#O-1190label sent ✓
#O-1191customer notified
#O-1194refunded ✓
one conversationend to end
Fu

Mind Fulfill

Order Operations

Returns, exchanges, delivery issues, and billing resolved end-to-end in one conversation. The operational engine behind the promise the storefront makes.

mind-merchant · fleet
#T-88 diagnosed → back online ✓
payout query answered · settlement traced
3 merchants onboardedevery seller selling
Me

Mind Merchant

Merchant Operations

Settlement questions, terminal diagnostics, and onboarding for merchant networks — resolved in seconds, around the clock. Keeps every seller selling.

Transform your operating model with Colendi AI.

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