Compi brings applied AI to commerce inside the Colendi ecosystem — where a shopping journey and a financing decision are often the same moment.
The challenge
Generic recommendations converted poorly, and financing offers were disconnected from shopping context. Personalization existed in silos: commerce knew the cart, finance knew the customer, and neither system talked to the other in real time.
Building it
A journey agent now follows the shopper across the funnel: it personalizes recommendations using ecosystem-wide signals, surfaces the right financing option at the point of decision, and continues the conversation post-purchase for delivery and returns.
What changed
- Conversion uplift in double digits on personalized journeys
- Financing attach rate significantly higher when offered in context
- One conversation from discovery to delivery — no channel resets
“The best recommendation isn't a product — it's a product the customer can say yes to, right now.”
Product, Compi